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howtos:password_self_service:set_up_and_change_your_password

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howtos:password_self_service:set_up_and_change_your_password [2026/11/02 03:36] – removed - external edit (Unknown date) 127.0.0.1howtos:password_self_service:set_up_and_change_your_password [2026/11/02 03:36] (current) – ↷ Page moved from howtos:set_up_and_change_your_password:set_up_and_change_your_password to howtos:password_self_service:set_up_and_change_your_password christoph.larsen@consulting4change.com
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 +====== Set Up and Change Your Password ======
 +
 +===== Register a Security Question and Answer =====
 +
 +This procedure give you an avenue to reset your password by answering a security question.
 +:!: Follow this procedure, right after you have been provided with a new user account.
 +
 +Go to the designated Self-Service Password facility and register your security question/answer set:
 +
 +{{howtos:set_question_-_self-service_password.png?direct|}}
 +
 +^Complete as follows: ^^https://www.synalinq.com/dokuwiki/ict:howtos:set_up_and_change_your_password?do=
 +|Login |//Enter the e-mail address provided (all in small letters)// |
 +|Password |//Enter the password provided// |
 +|Question |//Select a suitable question from the dropdown menu// |
 +|Answer |//Enter a specific answer to the security question you selected// |
 +
 +:!: Be specific with your answer: A long reply is more difficult to guess than a short one!
 +:!: Store the //verbatim// answer to your security question in a safe place, away from your computer or smartphone!
 +
 +----
 +
 +===== (Re-)Set your Password by Answering a Security Question =====
 +
 +:!: Follow this procedure, right after you have been provided with a new user account, or if you have forgotten your existing password.
 +Alternatively, you may reset your password via an e-mail reset link as outlined blow.
 +
 +Go to the designated Self-Service Password facility, enter the e-mail address provided as user account (//all in small letters//) and answer the appropriate security question.
 +
 +{{howtos:reset_by_question_-_‪self-service_password.png?direct|}}
 +
 +^Complete as follows: ^^
 +|Login |//Enter the e-mail address provided (all in small letters)// |
 +|Question |//Select the security question from the dropdown menu that fits your registered answer// |
 +|Answer |//Enter the answer to the security question you selected// |
 +|New password |//Enter a new, safe password// |
 +|Confirm |//Confirm your new, safe password// |
 +
 +:!: In case you entered an insecure password, an error message like this appear. 
 +
 +{{howtos:weak_password_error_message_-_self-service_password.png?direct|}}
 +
 +Just enter a more appropriate password, taking take of mixing big and small letters with numbers and permitted special characters.
 +
 +----
 +
 +===== Alternative: (Re)Set Your Password by E-mail =====
 +
 +This procedure e-mails a reset link for your account password to your registered e-mail account(s).
 +:!: Follow this procedure, right after you have been provided with a new user account, unless you have already reset your password using the security question mechanism.
 +You may also use the following method any time you have forgotten your existing password.
 +
 +Go to the designated Self-Service Password facility:
 +
 +{{howtos:reset_by_email_-_self-service_password.png?direct|}}
 +
 +^Complete as follows: ^^
 +|Login |//Enter the e-mail address provided (all in small letters)// |
 +|Mail |//Enter the e-mail address provided (all in small letters)// |
 +
 +You will receive a mail with a password reset link, for instance:
 +
 +{{howtos:email_with_reset_link_-_mozilla_thunderbird.png?direct|}}
 +
 +Click on the link inside that newly received mail.
 +
 +You will be redirected to the designated Self-Service Password facility, and prompted for a new password:
 +
 +{{howtos:reset_password_from_email_link_-_self-service_password.png?direct|}}
 +
 +^Complete as follows: ^^
 +|New password |//Enter a new, safe password// |
 +|Confirm |//Confirm your new, safe password// |
 +
 +:!: In case you entered an insecure password, an error message like this appear. 
 +
 +{{:ict:howtos:weak_password_error_message_-_self_service_password.png?direct|}}
 +
 +Just enter a more appropriate password, taking take of mixing big and small letters with numbers and permitted special characters.
 +Upon successful submission of your new password, you will receive a confirmatory mail to your registered e-mail account.
 +
 +----
 +
 +===== (Re-)Set Your Known Password ====
 +
 +If you still remember your password, but wish to change it anyway, go to the designated Self-Service Password facility:
 +
 +{{howtos:reset_known_password_-_self-service_password.png?direct|}}
 +
 +^Complete as follows: ^^
 +|Login |//Enter the e-mail address provided (all in small letters)// |
 +|Old password |//Enter your old, know password// |
 +|New password |//Enter a new, safe password// |
 +|Confirm |//Confirm your new, safe password// |
 +
 +:!: In case you entered an insecure password, an error message like this appear. 
 +
 +{{howtos:weak_password_error_message_-_self-service_password.png?direct|}}
 +
 +Just enter a more appropriate password, taking take of mixing big and small letters with numbers and permitted special characters.
 +
 +----
 +
 +===== Congratulations =====
 +
 +You are now an in full control of your password :-)
 +
 +----
 +
 +In case of any queries whatsoever, do not hesitate to contact us via the e-mail address shown at the password reset facility.
 +
 +{{tag>HowTo LDAP password "self-service"}}